Clearwater Technology Case

 Clearwater Solutions Case Dissertation

Clearwater Systems

Amanda Moore

Problem

Clearwater Technologies' problem is that end-user pricing for a capacity update to the QTX server must be agreed upon inside the upcoming conference. Finance really wants to increase revenue, sales wants to keep rates fair and management would like prices to stay within the margin model. Mark Jefferies, Vp of Marketing, is presiding in the meeting of Hillary Hanson, Brian Adam, and Take advantage of Erickson. After listening to the suggestions from the three people, he knows that they all have valid plans yet all of them neglect to meet the three goals he feels the newest price will need to meet. 1) The price of the upgrades shouldn't be lower than the existing price from the 30 seats QTX. 2) Customers need to be enticed to acquire the largest possible seat capability the first time that they buy. If you're never totally sure that they will come back pertaining to upgrades. 3) The company should certainly capitalize on the truth that clients are committed to them but not rip all of them off. Evaluation

Hillary Hanson, Clearwater's Economical Analyst, was instructed simply by her employer, Alicia Fisher, to push pertaining to the highest possible selling price. Alicia got pointed out that consumers were already committed to the business and had zero alternative to up grade their current customer romance management hardware unless they purchased this from Clearwater. In addition , Alicia was worried about increasing earnings for their year-end report which they needed to demonstrate to Clearwater Technologies' investors. Hillary's approach was to discover what other folks proposed for the price and to argue for a considerable high quality over the actual had predicted. On the other hand, Clearwater's District Revenue Manager Brian James believes it will be hard to rationalize higher prices when the readily available upgrade is basically already constructed into the client's system. Brian is hoping for a reasonable value; something simple and reasonable that will be ideal of the organization and the...

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